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Frequently Asked Questions Answered Here!
- What is your holiday shipping schedule?
- Do you have a toll-free phone number?
- Do you have MSDS (material safety data sheets) documentation?
- What methods of payment do you accept?
- Can I pay by check?
- Can I pay by money order?
- Do you ship to Alaska and Hawaii?
- Will you ship to US Post Office boxes, APO or FPO addresses or Puerto Rico
- Do you ship outside the United States?
- I still have a question. Now what?
- What is your holiday shipping schedule?
No holiday shipping now!
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- Do you have MSDS (material safety data sheets) documentation?
No! We are a retailer for wound care supplies. Please contact the manufacturer for MSDS information.
- What methods of payment do you accept?
We accept VISA, MasterCard, Discover and American Express. You can also pay by money order. And thank you for your purchase!
- Can I pay by check?
No, sorry! We do accept money orders. See the next answer.
- Can I pay by money order?
Yes, we do accept money orders! Select the product you would like to purchase. Click on the checkout button. When asked for payment method, choose "Money Order". Mail your money order to Eagle Highland Pharmacy, 3850 Shore Drive, Suite 111, Indianapolis, IN 46254. Be sure to include "Suite 111" in the address - otherwise the post office will not deliver it. We will ship your order after we have received your money order. And thank you for your purchase!
- Do you ship to Alaska and Hawaii?
Yes, we will ship to Alaska and Hawaii for the flat rate shipping charge. Packages will usually be sent by US Priority Mail. Items which are considered flammable (products containing alcohol such as prep wipes and adhesive removers) will be sent by US Parcel Post.
- Will you ship to US Post Office boxes, APO or FPO addresses or Puerto Rico?
Yes, we will. For the flat rate shipping charge, we will send packages by US Postal Service Priority Mail to US Post Office Box addresses, APO or FPO addresses and Puerto Rico. And thank you for your purchase!
- Do you ship outside the United States?
We have shipped packages outside the United States. We will determine the actual shipping charges based on destination and package weight and add the shipping cost at the time of purchase. We generally use US Postal Service Global Priority mail. Please note that delivery takes 4 - 10 business days. Your country's customs processing may also add to delivery time. Please note that delivery services consider some items to be flammable (adhesive removers, aerosols, alcohol prep pads for example) and will not accept them for air shipment. And thank you for your purchase!
- I still have a question. Now what?
Send your question through our Contact Us page Maybe we'll even add it to the Frequently Asked Question list!
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$7.50 Flat Rate Shipping within the USA
Having shopping cart troubles?
Please call (866) 207-5909
9am - 5pm Eastern
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